Terms of service
Last updated: December 26, 2025
Welcome to OAM95! By accessing or purchasing from www.oam95.com, you agree to the following terms:
1. Products and Orders
- All product prices are listed in USD and are subject to change without notice.
- We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or other suspicious activity is suspected.
- By placing an order, you agree to all applicable policies, including our Refund Policy and Shipping Policy.
2. Pre-Orders (December–February)
- Orders placed between December and February are considered pre-orders.
- Pre-orders require production prior to shipment and are non-cancellable and non-refundable.
- Please allow 4–6 weeks to receive your tracking number (excluding weekends and major holidays).
- Pre-orders do not follow standard processing or shipping timelines due to high seasonal volume and production requirements.
3. Shipping
- Standard orders are processed within 3–5 business days, excluding weekends and holidays.
- Shipping timelines may vary depending on your location, the carrier, and product availability.
- Once tracking is provided, delivery typically takes 5–8 business days.
- For full details, please review our Shipping Policy.
4. Refunds, Returns, and Exchanges
- All sales are final.
- OAM95 does not offer refunds, returns, or exchanges for standard or pre-order items.
- Damaged or incorrect items must be reported within 48 hours of delivery to info@oam95.com and may be eligible for replacement only, at OAM95’s discretion.
5. Limitation of Liability
- OAM95 is not responsible for any damages, losses, or expenses arising from the use of our website or products, except as required by law.
- We are not liable for shipping delays, lost packages, or issues caused by incorrect address information provided by the customer.
6. Payment and Billing
- All payments are processed securely through Shopify’s payment system.
- Customers are responsible for accurate billing and shipping information.
7. Changes to Terms
- OAM95 reserves the right to update or modify these Terms of Service at any time without prior notice.
- Continued use of the website or purchase of products constitutes acceptance of the updated terms.
8. Contact
For questions regarding these Terms of Service, please contact:
📧 info@oam95.com