Refund policy

Last updated: December 26, 2025

We want you to love your OAM95 purchase! 

At On A Mission 95 LLC (OAM95), all sales are final. Due to the nature of our products and production process, we do not accept returns, refunds, or exchanges.

All Sales Final

• Once an order is placed, it cannot be canceled, returned, refunded, or exchanged.
• This applies to all items, including standard items, sale items, and pre-orders.
• By completing your purchase, you acknowledge and agree to this policy.

Pre-Orders (December–February)

• All sweatsuit orders placed between December and February are considered pre-orders.
• Pre-orders require production before shipment and are non-refundable and non-cancellable.
• Please allow 4-6 weeks to receive your tracking number (excluding weekends and major holidays).
• Processing and shipping delays do not qualify for refunds or chargebacks.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@oam95.com.
• Include your order number and clear photos of the issue.
• Approved cases may qualify for a replacement only, at the sole discretion of OAM95.
• Refunds will not be issued.

Shipping Issues

• OAM95 is not responsible for lost, stolen, or delayed packages once marked as delivered by the carrier.
• Customers are responsible for providing an accurate shipping address at checkout.
• Orders returned due to incorrect or incomplete address information are not eligible for refunds.

Chargebacks

• By placing an order, you agree to our policies.
• Unauthorized chargebacks may result in order refusal, loss of replacement eligibility, and evidence submitted to the payment processor.

Contact Us

For questions regarding this policy, please contact:

📧 info@oam95.com